Customer Stories
BackDoes this sound familiar to you?
From poor internal communication to dropped jobs, we help our customers tackle some of the most challenging problems in the industry.
The Tenant's Story
I just wanted to flush my toilet
“I’ve lived in a lot of different places, and it seems that one thing in common is the frustrating process of getting something fixed. One time I waited 2 days for someone to fix my toilet to stop it from overflowing. You never know when someone is going to show up at your door (if at all) to repair something that you are doing without, indefinitely. This system is great. I know when a repair will happen and even get to give feedback on whether or not I am satisfied with the result. All guessing is gone and it makes things so much easier.”
Emilio Alvarez
Product Features
- Gather feedback directly from residents
- Proactively manage your online reputation using resident feedback
The Property Manager's Story
The problem with HVAC
"I was seriously losing my [expletive] in the summer with the multiple calls from the same tenant regarding their air conditioning being out. Now the tenants can directly communicate with the vendor in real time which has lessened the calls dramatically...and my nerves."
Danielle Gallant,
Product Features
- Communicate directly on Property Meld via text messages (SMS), emails, and in-app messaging
- A complete record of all communication, in one easy-to-find place
The Vendor's Story
There were so many confusing communications
“I absolutely love it when property managers use this product. I own a cleaning service, and this software easily sends new assignments via email, allows you to communicate with the manager through the software, and invoice each job easily directly through the software. You can see the status of all jobs at any time, including whether or not it has been completed, or whether or not it has been paid. “
Kyla George
Product Features
- Easily upload and manage invoices
- Seamless communication and approvals of all involved
Broker/Owner's Story
I couldn't focus on the big picture
“Maintenance and coordination of maintenance are one of the largest pains for anyone managing property operations. Property Meld has taken away that pain by optimizing communication through their technology. Tenants and vendors appreciate the easy interface and transparent communication that the software offers. No more endless phone calls free up time for everyone and seamless reporting makes identifying bigger problems much easier.”
Andrew Propst
Product Features
- Gather feedback directly from residents
- A complete record of all communication, in one easy-to-find place
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